Level 1 of 3
Operations Discovery
£295 one-off
Map one recurring process, the systems involved and where time is being spent.
- Short process map
- Written recommendation
- Fee credited against a First Workflow Pilot
Website Operations
Keep a closer eye on the website your business relies on.
APX helps businesses spot and investigate important website issues before they become missed enquiries or customer complaints. We agree what matters, what should be checked and who needs to be told when something needs attention.
The useful bit is knowing what happened before you investigate it yourself.
Checks run against the things that cost you enquiries when they quietly break. When something needs attention, you receive a clear handover: what failed, what was checked, what changed and what to do next.
What this can help with
- Website availability and key-page checks
- SSL, domain and DNS checks
- Contact and booking form checks
- Important deployment or page-change checks
- Search Console and indexing issues
- Simple reporting and clear handovers
How it works
A clear process, with sensible boundaries.
If the system cannot safely finish the job, it stops, records what it found and hands it to a person.
- 01
Monitor
Keep an eye on the agreed systems or events.
- 02
Investigate
Gather the information needed to understand what happened.
- 03
Act
Complete only the routine actions you have approved.
- 04
Check
Confirm whether the action worked.
- 05
Hand over
Provide a useful summary where a person needs to decide.
09:42monitorcontact form stopped submitting
--:--checkwebsite: ok
--:--checkssl: ok
--:--checkdomain: ok
--:--investigaterecent update identified
--:--investigateform endpoint returning an error
--:--actno live change made
--:--hand overreview the latest update and restore or correct the form handler
“The contact form stopped submitting at 09:42. The website, SSL and domain are working normally. A recent update was identified and the form endpoint is returning an error. No live change was made. Recommended next step: review the latest update and restore or correct the form handler.”
Pricing
Clear starting points for Website Operations.
Level 2 of 3
First Workflow Pilot
£1,950 30-day pilot
A 30-day pilot for one clearly defined process.
- One process map
- Up to two connected systems
- Agreed approval points
- Handover/report
- Before-and-after review
Level 3 of 3
Website Operations
£3,500 setup+ £350/month
Production setup for the agreed workflow, with monitoring, clear escalation and a monthly review.
- Availability, key-page, SSL, domain and DNS checks
- Contact and booking form checks
- Search Console and indexing checks
- Clear escalation and handover
- Monthly review and support for agreed checks
Projects
Website Operations in practice
● Live · sb24tow.co.uk[ 01 / 02 ]
View projectA complete redesign of a dated recovery website into a fast 24/7 site built around emergency calls, WhatsApp location sharing and local area coverage across a 20-mile radius.
● Live · grassendaleecohouse.co.uk[ 02 / 02 ]
View projectA complete website rebuild that made Grassendale Ecohouse’s energy-assessment expertise easier to understand and easier to contact.
“Reached out after having the free audit, all I can say is fantastic. Made our website and mapped out a plan, which made sense for us as a growing company. Now handles our digital operations fully and really takes the time to bring value to our care homes! Shabs”
Reply from APX: Thanks Shabhana. Building a plan that actually scales with your business is what matters most, glad it's a great fit. Enjoying the work with your care homes, more to come!