Digital Operations Engineer · APX Digital

Websites and growth systems for service businesses that need more qualified enquiries.

APX Digital designs high-performing websites, booking journeys, lead systems, local-search foundations and practical IT support. We combine clear commercial thinking with hands-on technical delivery, so your online presence does more useful work for the business.

Working with service businesses across Birmingham, Solihull, Coventry, the Black Country, Staffordshire, Warwickshire and Worcestershire.

150+ five-star reviews SB Property Clearance
90%+ fewer no-shows Vanity Furrr
80 new members Marvel The Studio

These figures come from real client projects and show what focused digital work can contribute.See selected work →

For work that keeps coming back

Make the routine parts of a process easier to handle.

Businesses often already have the software they need. The difficult part is the work between it: checking what happened, gathering information, deciding what can safely be done and making sure the right person knows what is next.

APX builds practical systems around that work. They can monitor agreed information, investigate across connected tools, complete straightforward approved actions and prepare a clear handover when a person needs to decide.

If the system cannot safely finish the job, it stops, records what it found and hands it to a person.

Choose your route

Start with a useful conversation.

Tell us whether you need more enquiries, a better website or less time spent on recurring work. We will look at the situation and recommend a sensible next step.

Website Growth Plan
Free

Website, lead route or local visibility.

For a website, lead or visibility conversation. We will look at the current position and outline sensible priorities.

Request a plan
Operations Discovery
£295

Recurring checks, handovers or investigations.

For one recurring process that needs closer attention. Receive a short process map and recommendation.

Book the Discovery The Discovery fee is credited against a First Workflow Pilot.
SIGNAL 01

Website growth route

We look at the current website, enquiry route, local visibility and the few changes most likely to create progress.

SIGNAL 02

Recurring process

We map one repeated check, investigation or handover and identify where time, information or ownership is getting lost.

SIGNAL 03

A sensible next step

You receive a clear recommendation, with scope and pricing explained before any larger work begins.

What APX builds

The parts of the business customers see and the systems behind them.

Websites, lead journeys, visibility, growth campaigns and practical operational support from one long-term partner.

01 / 08

Websites & Growth

Clear, quick websites and lead journeys, with a managed plan to keep them improving.

  • Messaging and service structure
  • Connected enquiry journeys
  • Ongoing improvement
From £749 upfrontExplore
02 / 08

Landing Pages

Focused pages for one offer, one audience and one clear next step.

  • Offer and message structure
  • Mobile-first enquiry journey
  • Tracking and improvement
In Managed Growth WebsiteExplore
03 / 08

Web Apps

Booking, deposits, calculators, dashboards and handovers where a page is not enough.

  • Booking and payment journeys
  • Qualification and calculators
  • Human handover by design
Scoped after a free planExplore
04 / 08Primary

Lead Generation

Journeys that connect your marketing to real enquiries, with tracking and follow-up.

  • Connected enquiry routes
  • Local search depth
  • Measured, then improved
Built on Managed GrowthExplore
05 / 08

IT Support

Dependable email, workspace, devices and security for small teams.

  • Responsive help desk
  • Security basics
  • Cloud and workspace
  • Proactive maintenance
From £99/monthExplore
06 / 08

Growth Campaigns

One clear campaign goal, with the landing page, content and tracking around it.

  • Clear positioning
  • Local discovery
  • Search visibility
  • Measurable improvement
From £350/monthExplore
07 / 08

Operations Systems

Monitoring, investigation and clear handovers for recurring work, with people in control.

  • Website checks and incident investigation
  • Repeated customer or internal handovers
  • Records, reminders and outstanding actions
  • Monitoring and evidence gathering
Discovery £295Explore
08 / 08

Website Operations

Spot and investigate website issues before they become missed enquiries.

  • Website availability and key-page checks
  • SSL, domain and DNS checks
  • Contact and booking form checks
  • Important deployment or page-change checks
£3,500 + £350/monthExplore

Not sure which one fits?

Tell me where the business is heading. We can look at what is working, what is getting in the way, and where digital support can make a measurable difference.

Book a Digital Health Check

Swipe to see all services →

Selected projects

Every number is from a real client project.[ 11 ]

Not estimates. Not projections. Websites, web apps and local search systems built around the needs, customers and growth plans of each business.

All projects
SB Property Clearance website for a Staffordshire property-clearance business
● Live · propertyclearancesb.com[ 01 / 07 ]
View project

SB Property Clearance

Staffordshire

From no online presence to 150+ five-star reviews and more than 70 inbound calls a week.

Simpsons Breakdown Recovery website for a 24/7 recovery firm in Edgbaston, Birmingham
● Live · sb24tow.co.uk[ 02 / 07 ]
View project

Simpsons Breakdown Recovery

Edgbaston, Birmingham

A complete redesign of a dated recovery website into a fast 24/7 site built around emergency calls, WhatsApp location sharing and local area coverage across a 20-mile radius.

RJR Home Improvements emergency roofing website for Bromsgrove and the surrounding areas
● Live · rjrhomeimprovements.com[ 03 / 07 ]
View project

RJR Home Improvements

Bromsgrove, Worcestershire

From no online presence to an emergency-first roofing website and Google Business Profile for a family-run Bromsgrove team, built to triage urgent leaks and rank across the towns they cover.

Vanity Furrr booking website for a Birmingham pet-grooming salon
● Live · vanityfurrr.co.uk[ 04 / 07 ]
View project

Vanity Furrr

Sheldon, Birmingham

A custom booking journey that reduced no-shows by over 90% and ranked first locally for pet grooming.

Heat Pump Experts cost calculator and regional lead system
● Live · heatpumpcostuk.co.uk[ 05 / 07 ]
View project

Heat Pump Experts

UK regions

A cost calculator and regional lead system that generated 200+ qualified enquiries for heat pump operators.

High Performance Fit personal training website and client platform
● Live · highperformancefit.co.uk[ 06 / 07 ]
View project

High Performance Fit

Kings Heath, Birmingham

A website and all-in-one client dashboard for a personal trainer delivering sessions in Kings Heath, bringing bookings, progress, nutrition and training resources together.

Marvel The Studio landing page for a Digbeth personal-training studio
● Live · marvelthestudio.co.uk[ 07 / 07 ]
View project

Marvel The Studio

Digbeth, Birmingham

A focused landing page and local search system that brought 80 new members to a Digbeth studio.

Google Business Profile reviews

Good work should be easy to recommend.

The best measure is not just what gets delivered, but whether the business feels better supported afterwards.

Google Reviews
5.0★★★★★

Rated 5.0 from 10 reviews on Google

See them on Google ↗
SB Property Clearance
★★★★★
Google review · View project
“By far the best company for a website! My business was struggling to get any jobs with my last website company so I contacted apex digital and I am so glad I did they saved my business from being bust! I spoke to them and told them what I wanted and Jamie was so helpful my business is going very well with over 70 calls a day and it's all down to them I can't thank them enough!”

Reply from APX: Thanks Bri, I'm really glad our web services at apex digital has had such a great impact! It's great working with you and the SB Property clearance team.

★★★★★Google
“Jamie has been exceptional start to finish. Nothing was too much to ask for when changing pictures, writing and other bits. He has been such a great help. I would highly recommend! Thank you”
Ryan R.RJR Home Improvements
Reply from APX

Thanks Ryan, appreciate the review. Wanted to make sure the site did justice to the work that you do. All the best with it going forward!

★★★★★Google
“Jay is really helpful and responsive at all hours, always sorts any issues promptly and helps with any queries, our website is amazing and our new booking system works great.”
Kian G.Heat Pump Experts
Reply from APX

Thanks Kian, glad we managed to sort for you!

★★★★★Google
“5* straightforward and always able to get hold of when ive had issue, created our brand, logo and site for us and have had a lot more calls since and we are only 4 months in.”
Jack D.SEA Audit
Reply from APX

Thank you Jack, it's been great working with you and glad we've been able to help!

★★★★★Google
“Helped sort my website after having issues with my old one! I love it, so easy and straightforward to use, modern and professional looking. Jay is always easy to get hold of and quick to fix or update anything we ask for, can't recommend enough.”
Vanity FurrrView project
Reply from APX

Thank you for the great review! 🌟

★★★★★Google
“Reached out after having the free audit, all I can say is fantastic. Made our website and mapped out a plan, which made sense for us as a growing company. Now handles our digital operations fully and really takes the time to bring value to our care homes! Shabs”
Shabhana K.Care homes
Reply from APX

Thanks Shabhana. Building a plan that actually scales with your business is what matters most, glad it's a great fit. Enjoying the work with your care homes, more to come!

★★★★★Google
“Wonderful experience so far, Jay built us a CRM and helped systemise our processes for our supported living company. Saved a lot on admin time and got everything into one place.”
JenSupported living
Reply from APX

Thanks Jennie, working with you both has been great and loved the challenge!

Read all 10 reviews and our replies →

For work that keeps coming back

Reduce the time spent chasing routine operational work.

APX helps businesses improve repeatable processes where somebody has to check several systems, gather information, take a standard next step and keep others updated. We begin with one real process, keep people in control and build only what is useful.

  1. 01

    Monitor

    Keep an eye on the agreed systems or events.

  2. 02

    Investigate

    Gather the information needed to understand what happened.

  3. 03

    Act

    Complete only the routine actions you have approved.

  4. 04

    Check

    Confirm whether the action worked.

  5. 05

    Hand over

    Provide a useful summary where a person needs to decide.

Example handover
09:42monitorcontact form stopped submitting
--:--checkwebsite: ok
--:--checkssl: ok
--:--checkdomain: ok
--:--investigaterecent update identified
--:--investigateform endpoint returning an error
--:--actno live change made
--:--hand overreview the latest update and restore or correct the form handler

“The contact form stopped submitting at 09:42. The website, SSL and domain are working normally. A recent update was identified and the form endpoint is returning an error. No live change was made. Recommended next step: review the latest update and restore or correct the form handler.”

About APX

A digital partner who stays involved beyond launch.

I bring both practical experience and technical training to the work. As a Cisco and CompTIA certified technician, I understand the wider systems behind a business, not just the page someone sees in a browser.

More about APX →

13+Years experience
200+Projects completed
Areas we serve

Useful digital support for local service businesses.

Remote-first across Birmingham, the Black Country, Staffordshire, Warwickshire and Worcestershire, on-site where useful. 15 areas, each with its own page.

See all 15 areas on the map →

Discovery intake // 2 minutes

Give us the context. We’ll recommend the route.

APX will review the information and reply within one working day with the most useful next step. If we are not the right fit, we will say so clearly.

  • Clear starting point
  • Plain-English recommendation
  • No obligation or sales pitch
BasedWest Midlands, UK
The conversation & your business
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